Hear what our customers have to say about us:
World Connection is Affordable Flexible Reliable Bilingual Secure PCI Compliant Close
Billing Support, Account Inquiries, Claims Processing, Complaint and Problem Resolution, Order Management and more.
Live and recorded monitoring of your organizations sales, customer service and technical support staff. Custom Scorecards and analytics to measure multiple KPIs and provide actionable feedback, reporting and coaching.
Chat and Email
Sales, Customer Service, and Technical Support
Inbound and Outbound Sales, Cross-Selling and Up-Selling, Direct Response, Surveys, Appointment Setting, etc.
Delivering a wide-range of complex tasks accurately, affordably and efficiently.
Troubleshooting, Level 1 and Level 2 Support, Advance Programming and Development Teams, and Help Desk support.